Privacy Policy
At First Choice Taxi Hire, we are committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
When you use our taxi booking and related services, we may collect the following types of information:
- Personal Information – such as your name, phone number, email address, and payment details.
- Booking Information – including pick-up and drop-off locations, date and time of travel, and special requests.
- Device & Usage Data – such as IP address, browser type, and cookies for website functionality and analytics.
- Location Data – if you use our mobile booking services, we may collect location information to provide accurate rides.
2. How We Use Your Information
We use your personal data to:
- Process and manage your taxi bookings.
- Provide reliable Sydney taxi services, including airport transfers and city rides.
- Improve our website, app, and customer experience.
- Send important updates, confirmations, and service notifications.
- Comply with legal and regulatory requirements in Australia.
3. Disclosure of Information
We do not sell or rent your personal information. However, we may share data with:
- Our trusted drivers and service partners to complete your bookings.
- Payment processors facilitate secure transactions.
- Regulatory authorities, if required by Australian law.
- IT and security providers for system maintenance and fraud prevention.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our systems use encryption, firewalls, and secure servers in line with Australian data protection standards.
5. Cookies & Tracking
Our website uses cookies and tracking technologies to improve functionality, analyse traffic, and personalise your experience. You can disable cookies in your browser, but some features of the website may not function properly.
6. Access & Correction of Information
Under the Australian Privacy Principles, you have the right to access and correct your personal information held by us. To make a request, please contact our privacy officer using the details below.
7. Overseas Disclosure
In some cases, your data may be stored or processed outside Australia. If so, we take steps to ensure that the overseas recipients comply with privacy obligations comparable to Australian law.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. Updates will be published on this page, and the revised version will be effective immediately.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please get in touch with us at:
First Choice Taxi Hire
Email: rahimshah201965@gmail.com
Phone: +61 466906909
